Tag Archive: troubleshooting

Woman holding tablet

What’s the difference between the Internet & WiFi?

July 9, 2020

WiFi technology is extremely popular and available just about everywhere. Whether you’re grabbing a cup of coffee, shopping for shoes, or enjoying a family pizza night, you’re likely to have a WiFi hotspot available. You may hear people talking about “getting onto WiFi” or not being able to “get onto WiFi.” Most of the time, the issue is that they can’t get their laptop, smartphone, or other device connected to the internet. Is WiFi the same as the internet? No,...

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Modem Router Equipment

Is Outdated Hardware Affecting Your Internet Connection?

June 30, 2020

If you’re experiencing “drops” in your internet connection or the speed seems to have slowed down, it may have nothing to do with your service from Alpine Communications. The culprit could instead be outdated hardware in your home, namely your wireless router, modem, or filters. For example, some older wireless routers and modems have a speed cap limiting the maximum internet speed possible. All telephone, satellite, and fax lines need to be filtered. Modems should not be filtered. Filtering is...

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