safety Archives - Alpine Communications

It’s the Law to Call 811 Before You Dig

April 7, 2021

If you plan to begin any project that involves digging – such as building a patio, putting up a fence, or planting bushes and trees — remember to call 811 at least 48 hours before work begins. Every digging job requires a call to 811 to have underground utility lines marked. In some cases, lines are buried close to the surface and could easily be damaged by even shallow digging. Calling 811 to request a utility locate will prevent service...

January 28 is National Data Privacy Day

January 25, 2021

Alpine Communications a Data Privacy Day Champion! Data Privacy Day is a global effort every January 28th that generates awareness about the importance of privacy, highlights easy ways to protect personal information and reminds organizations that privacy is good for business.

COVID-19: Ways to Connect

March 16, 2020

There are many ways you can connect with Alpine Communications without coming into the office or leaving the comfort of your home. Please rest assured that all methods are safe and can be a convenient alternative to in-person contact. Support Options: SmartHub — Log in to your SmartHub account to pay your bill or submit a trouble ticket. You can also manage your account 24/7, set up payments, check usage and much more. There is even an easy-to-use app you...

Father Daughter Mother Talking On the Telephone

Five Reasons to Keep a Landline

February 27, 2020

A landline telephone is the most reliable device on the market and offers these advantages: Provides security in an emergency by providing your exact location to 911 dispatchers. It gives you superior sound quality and clarity. Works even during an electrical outage. It provides unlimited local calling. Keeps your communications dollars here to help our local community thrive. Please remember that VoIP and wireless services can fail to perform as needed during power outages. Landline connections are still far superior...

Preparing Your Furnace for the Winter

December 13, 2019

The weather turned cold, and the snow fell a little sooner than we anticipated in Northeast Iowa. While cold weather has been upon us for over a month, it’s not too late to prepare your home for freezing temperatures ahead. Check the following to be sure your furnace is ready to handle the wrath of winter, so you and your home are warm and cozy this winter. Turn on the thermostat. Switch from cooling to heating and set the temperature...

Memorial Day Weekend Serves as a Convenient Reminder to Always Call 811 Before Digging

May 21, 2019

Alpine Communications reminds homeowners to call 811 by Tuesday/Wednesday to ensure all underground utilities are properly marked before breaking ground on their Memorial Day weekend digging project. Striking a single line can cause injury, repair costs, fines and inconvenient outages. When calling 811, homeowners and contractors are connected to Iowa One Call, which notifies the appropriate utility companies of their intent to dig. Professional locators are then sent to the requested digging site to mark the approximate locations of underground...