Stories

Nest Pro

Preparing Your Furnace for the Winter

December 13, 2019

The weather turned cold, and the snow fell a little sooner than we anticipated in Northeast Iowa. While cold weather has been upon us for over a month, it’s not too late to prepare your home for freezing temperatures ahead. Check the following to be sure your furnace is ready to handle the wrath of winter, so you and your home are warm and cozy this winter. Turn on the thermostat. Switch from cooling to heating and set the temperature...

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We Believe Communities Thrive When They Are Connected 

December 11, 2019

I am sure many of you have seen our statement regarding Alpine Communications’ commitment to the communities we serve: “We believe connected communities become thriving communities,” but are curious about what that looks like each and every day. This statement can be best exemplified by comments and stories shared by your favorite Alpine Communications’ staff member. Each week Alpine employees share their most notable success story of the week. I’m confident it will come as no surprise to you that our employees take great pride in being able to assist you in connecting with...

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Aureon Q4 Grant

Aureon Awards $1,500 in Grants to Local Organizations

December 9, 2019

Aureon is pleased to announce that Aureon Charity Grants have been awarded to the Elgin Historical Society in Elgin, Iowa and the Elkader Depot Project in Elkader, Iowa. The grants were presented in conjunction with Alpine Communications, who sponsored the grant applications. Upon reviewing an abundance of applications, the Aureon Charity Grant Committee delegated funds to projects committed to the betterment of local Iowa communities. The Elgin Historical Society received a $500.00 grant towards a restoration project to the front...

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Alpine Mitten Tree

Join Us in Helping the Community this Holiday Season

November 25, 2019

Supporting one another is a cornerstone belief we share at Alpine. Now through December, visit Alpine Communications or the Guttenberg Press to pick up an Alpine grocery tote. We invite you to use this tote to fill it with non-perishable food items or cold weather gear for our holiday food drive and Mitten Tree. We encourage you to use the tote to donate cans of vegetables, fruits, soup, or cereal as well as other non-perishable food and personal care items...

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Connected Communities Summit Focuses on Broadband for the Future

November 18, 2019

Alpine Communications recently hosted the area’s first Connected Communities Summit. We are excited to share the recordings of each session from the Summit. If you or someone you know was unable to attend the Connected Communities Summit, please share the videos with members of your business, organization, or community. Get the story from the Guttenberg Press here: http://guttenbergpress.com/articles/2019/10/16/connected-communities-need-broadband-future-growth Here’s what Connected Communities Summit attendees said: “I enjoyed listening to personal stories and how communities are thriving in today’s world.” “Great...

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SmartHub Mobile App

New Look. New Experience. Same SmartHub.

October 30, 2019

Look for a refreshed and enhanced new mobile app this fall! Alpine Communications’ SmartHub online and mobile app provides a lot of features that help you manage your account, from billing and payment info to detailed account information. It’s a great tool to help you access your account information on the go or online. This fall, Alpine Communications will be rolling out a new upgrade for the SmartHub mobile application that will help you get to the features you need...

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Tammy Sylvester Customer Service

Faces of the Brand – Tammy Sylvester

October 17, 2019

Tammy Sylvester’s desire to help customers connect to loved ones is her driving purpose at work. As a 13-year member of Alpine’s customer service time, she takes the time to provide individualized solutions by match the right technology to the customers’ needs. Tammy has witnessed first-hand how broadband has revolutionized the way people connect. She described, “When I first started at Alpine, most everyone had a desktop computer, and many customers still used dial-up Internet. There were no smartphones or...

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Alpine Communications Smart Rural Community

NTCA Welcomes Alpine Communications to National Network of Smart Rural Community Providers

October 1, 2019

Across the United States, rural, community-based broadband providers are serving small towns with robust broadband networks to support critical and innovative solutions for rural communities. These technological leaders are helping to build a nationwide network of Smart Rural Communities, where broadband connections are helping create a brighter future for rural America. Today, NTCA–The Rural Broadband Association is pleased to welcome Alpine Communications into this nationwide network in recognition of the company’s important work in bringing broadband-enabled advances to rural America....

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Connected Communities Summit

Regional Summit Casts Spotlight on Fiber Broadband for Community Development

September 26, 2019

Alpine Communications invites Clayton and Fayette County stakeholders to the area’s first-ever Connected Communities Summit on Thursday, October 10, 2019, in Elkader. The half-day Summit is a consortium of rural development experts, entrepreneurs, key business innovators, and community leaders. The purpose of the Connected Communities Summit is to share the incredible opportunities our region has for growth powered by fiber-optic broadband and technology. Chris Hopp, Alpine Communications general manager, describes the impetus of the Connected Communities Summit. “We are hosting...

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FusionTV New Features

Alpine Delivers More Value to FusionTV With New Look and Features

September 13, 2019

FusionTV customers are experiencing a new level of television entertainment and more value as Alpine Communications delivers a series of enhancements and new features this year.  Investing in the future of technology and entertainment options for customers is one of Alpine’s service standards and they deliver on this promise through continuously enhancing their products and services. This fall, FusionTV subscribers will notice a number of enhancements to the FusionTV channel guide.  In the first phase, viewers will see an updated...

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