Stories

Alpine Communications Recognize Marvel-ous Employees

February 25, 2019

Who is your favorite superhero? Is it Batman, Spiderman, Wonder Woman, or Captain America?  At Alpine Communications, our favorite superheroes are each other. Once a month, we celebrate our everyday marvels who work to exceed the standards that we live by to ensure the communities we serve are connected and thriving. Rather than recognizing a superhero trait, such as Herculean strength, we name the Alpine standard each marvel represents. A Monthly Marvel does one or more of the following: Their...

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WiFi Calling Eliminates Poor Cell Service In Your Home

February 25, 2019

Problem – you pay for cell phone service and it works in 90 percent of the places you go – except for your home. Why is that, you ask? You live in a hole. Not an actual hole, but a cellular hole. Who would complain about living in a valley or along the hillside of the scenic hills and dales, bluffs and valleys of northeast Iowa? There is peace, tranquility, and beauty in our rural lifestyle. However, the terrain is...

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Skyrocketing Sports Rights

February 20, 2019

People love to watch sports, and sports executives know it – so the programming comes at a premium. The price networks pay to air sports has caused your basic TV bill to double over the past decade. The NFL alone makes a little over $7 billion per year for broadcast and cable rights to air their games. Combine that with the MLB, NBA, NHL, MLS, college and other sports and you can quickly see the impact. Escalating salaries of star...

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Josh Funk – Faces of the Brand

February 19, 2019

Do you know how to react when you encounter a mamma grizzly bear and her two cubs deep in the forest with nowhere to escape?  Just ask Josh Funk, Alpine’s broadband tech. He would advise you to relax, set up your tripod and camera, and begin taking the photos of a lifetime – as he experienced while vacationing in Lake Louise, Alberta, Canada. By day, Josh has been helping customers connect with technology for nearly 10 years as one of...

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Collecting Mittens and Warming Hearts for Ten Years

January 30, 2019

Ten years ago, an idea was brought to life by the employees at Alpine Communications.  They were inspired to begin collecting cold weather gear, which developed into the Alpine Mitten Tree Program. Over the years, the program has become more and more popular, as caring customers and employees have donated new and hand-made hats, gloves, mittens, and scarves in an effort to warm the heads, hands, and hearts of families in our community. “As a mom of three kids, I...

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Why Our Standards Make Us Different

January 16, 2019

Is different better? It depends on who you ask. If you direct that question to someone at Alpine Communications, you’ll likely receive a resounding, “yes!” When it comes to serving our customers, we work to serve you in a different way than you would expect. We believe being different is better. Here’s why. We believe connected communities become thriving communities.  This statement is the heart and soul of our company. This belief is manifested through each interaction with our employees. ...

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How Connected Are You?

January 16, 2019

When you’re connected, you’re better able to become a part of the community. Staying informed about local happenings is easier. Volunteering your time or serving as a community leader more naturally fall into place. This is one of the many reasons we believe that connected communities become thriving communities. When you personally are connected, you are automatically part of it. We live in rural America where, I’d argue, connection is more important here than ever. Connections help keep us living...

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Five Ways to Identify a Phishing Attack

January 16, 2019

Phishing attacks are becoming more sophisticated and convincing, causing their victims to face extreme losses in their businesses. In fact, in 2017, 76 percent of organizations said they experienced phishing attacks. These scams are more common than you think and need to be considered a top priority when it comes to mitigating business risks. But what are phishing attacks, and how can you identify them? A phishing attack is when a cybercriminal pretends to be someone they are not via...

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Central Goes Live with Warrior Sports

January 11, 2019

  Have you ever stepped away from a game to grab a bag of popcorn, only to hear cheering and find out that you missed the best play of the game? A local school district’s leadership team made a fast-break to prevent this frustrating occurrence from happening at their new concession stand. As part of its $7 million Central Community School District in Elkader, Iowa, superintendent Nick Trenkamp set out to solve a pesky problem. Fans working or waiting in...

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Faces of the Brand – Lori Keppler

December 5, 2018

She’s a teacher, mother, grandmother, wife, friend, clown, mentor, servant, face painter, balloon artist, fear-fighter, and true renaissance woman. For Lori Keppler, Alpine’s customer service manager, she will move mountains to connect people to their communities. As the customer service manager and advocate, Lori is tenacious about getting it right.  Her desire to care for customers is what ignites the most passion for her work. “I enjoy how it all comes together: from the beginning when a customer calls in,...

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