Stories

Woman Using Laptop for Internet Access

COVID-19: Curb the boredom

March 20, 2020

Many people are spending much more time at home to avoid spreading COVID-19. We may be able to work from home and learn from home, but at the end of the day, we need a little entertainment in our lives. Streaming video is a popular pastime, and here is a guide to popular devices and services: Popular Streaming Devices Roku Many devices that allow TVs to connect to online streaming services are sold by companies that also offer TV content....

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Woman using a computer in modern home

COVID-19 Remote Work Tips

March 18, 2020

As we try to curb the spread of COVID-19, many employers are giving people the opportunity to work from home. Here are some tips to stay focused and productive: Set up a workspace. It can be a folding table and chair, but try to make sure it is away from any family members who might also be at home. For more information about setting up a home workspace, visit https://www.entrepreneur.com/article/207306. Stick to your routine. If you have a routine before...

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Covid-19 Telework Cybersecurity Strategies

March 17, 2020

Alpine Communications is tenaciously seeking information that will protect our customers during the COVID-19 pandemic. Criminals will take advantage of this crisis and everyone needs to be vigilant and safe.  We received a news release from the State of Iowa and want to make sure you have these cybersecurity tips and resources if you are a remote worker or distance learner. Release: from the Office of the Chief Information Officer, State of Iowa CONTACT: Gloria Van Rees, 515.782.3661 DES MOINES,...

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COVID 19 SmartHub

COVID-19: Ways to Connect

March 16, 2020

There are many ways you can connect with Alpine Communications without coming into the office or leaving the comfort of your home. Please rest assured that all methods are safe and can be a convenient alternative to in-person contact. Support Options: SmartHub — Log in to your SmartHub account to pay your bill or submit a trouble ticket. You can also manage your account 24/7, set up payments, check usage and much more. There is even an easy-to-use app you...

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Father Daughter Mother Talking On the Telephone

Five Reasons to Keep a Landline

February 27, 2020

A landline telephone is the most reliable device on the market and offers these advantages: Provides security in an emergency by providing your exact location to 911 dispatchers. It gives you superior sound quality and clarity. Works even during an electrical outage. It provides unlimited local calling. Keeps your communications dollars here to help our local community thrive. Please remember that VoIP and wireless services can fail to perform as needed during power outages. Landline connections are still far superior...

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Margaret Corlett

Faces of the Brand – Margaret Corlett

February 13, 2020

Accuracy, trustworthiness, and loyalty are the combination of traits that Margaret Corlett attributes to her success at Alpine Communications. Connecting with customers, co-workers, and the communities that Alpine serves for over 14 years is how she derives satisfaction from her work.   In accordance with her trade, accounting for things, and the responsibility that goes with her role is what ignites the most passion for her work.  Margaret comments, “I enjoy the challenge of digging into questions and investigating to find the answer.” Margaret also...

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Lori-Lanette

Local Connections Make the Difference

February 7, 2020

As we approach Alpine’s 23rd year of business in Northeast Iowa, we also celebrate another important milestone.  In March 2003, Alpine Communications moved all customer service operations to a newly constructed building in Elkader. Creating a personalized service experience for customers was one of many local investments during the early years of the company.  We hired new staff, streamlined processes, and internalized functions that were previously outsourced because of logistics. Most importantly, we got to know our customers and community...

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Alpine 2020 Scholarships

College Scholarship Applications Now Available

December 18, 2019

Alpine Communications has teamed up with The Foundation for Rural Service (FRS), Aureon, and Iowa Communications Alliance to offer three scholarship opportunities to our service areas’ high school seniors. The FRS college scholarship program awards twenty-five scholarships in the amount of $2,500 to winning applicants across the nation. Eligibility requirements and the application can be downloaded from FRS at www.frs.org. Completed applications must be returned to our office by February 14, 2020, so that we may complete the sponsor certification and...

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Nest Pro

Preparing Your Furnace for the Winter

December 13, 2019

The weather turned cold, and the snow fell a little sooner than we anticipated in Northeast Iowa. While cold weather has been upon us for over a month, it’s not too late to prepare your home for freezing temperatures ahead. Check the following to be sure your furnace is ready to handle the wrath of winter, so you and your home are warm and cozy this winter. Turn on the thermostat. Switch from cooling to heating and set the temperature...

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We Believe Communities Thrive When They Are Connected 

December 11, 2019

I am sure many of you have seen our statement regarding Alpine Communications’ commitment to the communities we serve: “We believe connected communities become thriving communities,” but are curious about what that looks like each and every day. This statement can be best exemplified by comments and stories shared by your favorite Alpine Communications’ staff member. Each week Alpine employees share their most notable success story of the week. I’m confident it will come as no surprise to you that our employees take great pride in being able to assist you in connecting with...

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