Stories

Corded Phone For Storm Season

Prepare Your Home and Family for Spring Storm Season

April 29, 2020

Spring storm season has arrived which can lead to lead to flooding and power outages. Alpine Communications recommends these five storm preparedness tips to tackle before the next storm approaches. Unplug electronics during storms. Power surges from lightning can damage your electronics and potentially injure you. Build an emergency kit. The Red Cross advises that you should include a gallon of water per person, per day, non-perishable food, a flashlight, battery-powered radio, first aid kit, medications, supplies for an infant...

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Lara Duff Customer Service Representative

Lara Duff – Faces of the Brand

April 27, 2020

When you meet Lara Duff, you will quickly learn that she has a zest for life, a witty sense of humor, and genuine care for helping others.  Lara is an Elkader, Iowa native and has worked as a customer service representative for Alpine since 2016. When asked what ignites a passion for her work, Lara described, “I like to fix problems and think in different ways or logistically to find solutions.” Her favorite moments with customers are helping them set...

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Brody Gavin, Technology Manager for Alpine Communications

Meet the Crew – Brody Gavin

April 23, 2020

Alpine Communications is pleased to announce the promotion of Brody Gavin to Technology Manager, overseeing the IT operations. Brody joined the team as a broadband technician in September 2019 and subsequently moved into the IT department as a data network technician.  Brody brings more than nine years of telecommunications experience from Windstream, Maquoketa Valley REC, and Marne Elk Horn Telephone.  He received his Telecommunications Engineering Technology degree from Kirkwood Community College and is currently working on his CompTIA Network +...

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Andrew Reimer Financial Advisor for New York Life

Reimer’s Technology Investments Return Big Dividends

April 22, 2020

Andrew Reimer, owner of Reimer Financial Group in Guttenberg, Iowa, has successfully helped his clients proactively prepare for the future. When it was Andrew’s time to invest in his future as part of a renovation project to his historic building in Guttenberg, he turned to Alpine Communications for help. Listen to Andrew Reimer’s story below. The Guttenberg Press interviewed Andrew and his wife, Mindy, about their response to working from home during the COVID-19 Crisis.  Mindy works as a librarian...

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WiFi Problems

Common WiFi Problems and How to Fix Them

April 21, 2020

Your home’s WiFi network will undoubtedly hit a snag every now and then. But there’s no need to panic. Many common WiFi problems can be easily fixed, so hang onto this article for future reference. Slow Speeds Fixes: Move your router to its ideal position. For the best signal and coverage, put your router in an open space near the center of your home. The further away you are from your router, the slower your speeds will be. Keep it...

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Distance Learning

Helping Families in Northeast Iowa Connect to Broadband for Distance Learning

April 20, 2020

At this challenging time, we are already seeing the qualities that make living in Northeast Iowa special. People are stepping up to support each other and looking beyond themselves as they serve others. As you know, this outbreak is impacting learners and educators in real ways. We believe reliable broadband internet connections are vital for schools to try out distance learning tools and for students working in digital classrooms. To make sure that educators and learners have access to the...

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COVID-19 Scam

Beware of COVID-19 Computer Scams

April 15, 2020

Stay ready, even indoors! Many of us are spending more time than normal on our screens, whether we are working from home, homeschooling our children, or binge-watching our favorite shows to help pass the time indoors. While COVID-19 has many of us staying home to help save lives, unfortunately, it’s not only outdoors that we need to take care of. Scammers and hackers are taking this opportunity—while the country is vulnerable—to launch new phishing and malware attacks. Phishing is when...

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Work From Home Rockstar Image

Make the Most of Your Work-From-Home Experience

April 10, 2020

Working from home presents many challenges, especially during a pandemic. You may be largely confined to home, surrounded by family and pets we adore, but who can also be distracting while we try to work. The entire household is trying to access the internet at the same time and cybercriminals are trying to take advantage of the current situation. We want to be healthy but being stuck at home makes that difficult, especially when the gym is closed and snacks...

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McGregor Iowa

Conference Calling Creates Connections for City of McGregor During COVID-19 Crisis

April 3, 2020

While needing a quick solution for giving the public access to their city council meeting, the City of McGregor turned to Alpine Communications for help.  The Center for Disease Control released COVID-19 guidelines that gatherings must be limited to no more than ten people.  McGregor’s City Clerk, Lynette McManus, sprang into action to find a solution that enabled the public to listen to the meeting.   Late in the morning of the City Council Meeting, Lynette contacted Alpine Communications to determine if they offered a conference calling service. Broadcasting...

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​​Watch Out for Coronavirus Scams

March 24, 2020

​​​Criminals are opportunists. They will often capitalize on major news events to create scams to take advantage of unsuspecting consumers. The ongoing coronavirus pandemic is a perfect example. The fear evoked by the COVID-19 creates the perfect opportunity for criminals to prey upon individuals with phishing, social engineering scams and more. ​​Some of the potential scams to watch out for include:​ ​​Phishing: The fraudulent practice of sending emails disguised as coming from reputable companies in order to entice people to...

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