Stories - Page 21 of 22 - Alpine Communications

Why we are tenacious about getting it right

November 2, 2018

We aren’t the only communications provider to value customer service. Alpine Communications isn’t the only company that values training its employees to handle any kind of customer need. And, we’re certainly not the only ones who put the customer’s needs above anything else. However, I can say with confidence, that we’re the best at one thing: we are tenacious about getting it right. It can hold a variety of different meanings, depending on the situation. Getting “it” right could be...

Alpine’s Important Role in Economic Development

October 12, 2018

Thriving communities have one thing in common: they are connected. One of the best ways for communities to stay connected is for the businesses within the community to step up, become leaders and find opportunities for economic development. This can take form in a variety of ways. A business could support or fund a community cause. It could sponsor a community event. It could provide scholarships for it’s local students. The way they support isn’t as important as the support...

Annual Appreciation Dinner Winners and Wrap-Up

October 10, 2018

Although the event was a few weeks later than usual, Alpine served over 840 hungry customers from all over Northeast Iowa at our 13th Annual customer appreciation dinner on October 4, 2018. Planning and preparations take place months in advance of the dinner and it’s all-hands-on-deck the day of the dinner. Executing an event of this size is made possible with the help of Alpine’s 19 employees, their spouses, spouses, significant-others, and children. The highlight of the evening is...

10 Ways to Protect Yourself From Fraud, Scams, and Schemes

August 21, 2018

Like you, we understand how frustrating unwanted robocalls, technical support scams, spam emails, junk mail, and pop-up ads can be. We experience the same challenges as consumers. It is difficult to discern what is real and what is fake as scammers become more sophisticated with their tricks and schemes. How can Alpine Communications help you protect yourself from fraud and deception? We have some tips for you to protect yourself from common types of fraud. Don’t wire money, send a...

Why Community Involvement Matters to Us

August 17, 2018

If there is one thing I’d like you to understand about Alpine Communication, it’s this: being a part of the community is essential for us. It always has been throughout our history. Communities are important. We believe connected communities become thriving communities. Without communities, we would miss the opportunity to connect with one another. We wouldn’t have the chance to share joy, happiness or celebrate each other’s successes. Without community, we would be very lonely human beings. As a business...

Savoring Summer at Elkader’s Art in the Park 2018

August 14, 2018

When people work together towards a common goal, incredible things will happen. For more than four years, Elkader’s Art in the Park Fine Art Festival committee volunteers have worked countless hours year-around to plan and execute a successful annual event and regional destination for art enthusiasts, foodies, and music lovers alike. Elkader will host the 4th annual Art in the Park festival on Saturday and Sunday August 17th and 18th, 2018. Boasting more than 60 local and regional, juried artists,...

Faces of the brand – Lanette Schutte

July 26, 2018

Lanette Schutte is known for a lot of talents at Alpine Communications – her generosity of time, talents towards customers and her team members, and her signature birthday treats! She has a servant’s heart and dreams of opening a soup kitchen and community recreation center someday. Surpassing the “average lifespan” of a customer service representative (which is 3.3 years nationally) by more than a decade, Lanette appreciates working for a company she is proud of in her hometown. She has...

How we build thriving communities with our project planning

July 16, 2018

Where can we have the biggest impact? How can we serve the most people? What can we do to minimize the impact of construction? These are just a few of the things we ask ourselves – and our community — when planning for our construction projects. It’s a community-first mindset to the work we need to do. We’re proud to do something that is very unique among communication providers: we heavily involve our community members and let them tell...

Carol Berns Hangs Up 21 Years

July 15, 2018

On June 14, 2018, Carol Berns, Alpine’s longest tenured employee, cleared her last trouble ticket, took her last call, and entered retirement. Carol was one of Alpine Communications’ first employees in 1997, venturing into a new world of telecommunications from a fold-up table at the office on Main Street in Elkader. Carol was pivotal in connecting customers to the internet for the very first time in Northeast Iowa. When she began her career, Alpine didn’t offer internet service or basic...

Faces of the Brand – Chad Ruegnitz

July 5, 2018

What is the recipe which makes up one of Alpine’s longest standing employees? Add a cup of MacGyver’s ingenuity, mix it with a pound of Duck Dynasty’s passion for the outdoors, and add a pinch of Andy Taylor’s wisdom – there you would have Chad Ruegnitz. Seventeen years ago, Chad started at Alpine as a not-very experienced telephone technician with a get-it-done work ethic. Today, Chad leads a team of six outside plant technicians after working his way up the...

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