Tag Archive: Elkader

Bill Menner

Bill Menner Shares His Perspective On Telehealth and Broadband Connectivity in Iowa

September 1, 2020

You would be hard-pressed to find a stronger voice for rural development in Iowa than Bill Menner. For more than 30 years, Bill has been a fierce advocate and go-to expert for helping rural Iowa communities thrive. During his appointment as the USDA State Director of Rural Development, Bill delivered more than $5 billion in loans, loan guarantees, and grants to rural borrowers.  Today, he serves as the Executive Director of the Iowa Rural Health Association, Executive Director of the...

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Rachel Franks

Meet the Crew – Rachel Franks

July 29, 2020

Join us in welcoming Rachel Franks to Alpine Communications. Rachel is the Accounting Assistant and started her career at Alpine in May 2020. Her job duties include maintaining accounting records, tracking projects with work orders, invoicing, quotes, and managing payroll.  Her roots run deep in Clayton county. Rachel is from rural Saint Olaf, Iowa, a graduate of Central Community School, and she received her Accounting Clerk and Specialist degree from Northeast Iowa Community College. You may recognize Rachel from her...

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Welcome Home Iowa

Broadband and Housing Incentives Can Attract Movers to Rural Iowa

July 23, 2020

The ongoing pandemic has demonstrated the security and convenience of living in rural Iowa. Residents have access to quality healthcare, close relationships with schools and colleges, the comfort of knowing your neighbors, and the space to be free – and social distance. Furthermore, broadband technology connects us to faraway friends using technologies such as Facetime or Zoom. For others, they can maintain their jobs through remote work capabilities. Alpine Communications has experienced an uptick in requests from people connecting broadband...

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Ketaki Poyekar Hauber

From Mumbai to Elkader: An Entrepreneur’s Vision for Culture and Connections in Rural Iowa

July 14, 2020

Ketaki Poyekar-Hauber journeyed halfway across the world from Mumbai, India to San Francisco, California, to pursue higher education. Ketaki and her Iowa-native husband, Tony Hauber, settled in Elkader in 2017 to realize their dream of starting a business.  Due to the nature of their business, the couple’s success story would not be possible without broadband services. “Fast and reliable internet from Alpine Communications has made my online business possible,” shared Ketaki. “I didn’t know that (working remotely as an entrepreneur)...

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Brian Williams Alpine Communications Broadband Technician

Faces of the Brand – Brian Williams

June 12, 2020

Brian Williams takes his job as Alpine’s underground facility locator seriously because he knows that one misstep in his duties can result in a widespread service outage.  He is passionate about his role in connecting customers. “After a big construction project is complete that I’ve done a lot of locates for, it’s somewhat empowering to see that nothing was damaged and no services were disrupted,” said Williams.  He describes how he goes the extra mile to ensure safety and continuity for customers during excavating projects, “I’ve located cables where there is a lot on the line.  I’ll get right down in the hole with contractors to ensure they don’t damage...

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How to Improve the Speed of Your WiFi Network

How to Improve the Speed of Your WiFi Network

June 10, 2020

Let’s face it, when it comes to internet connections, more is more. With Alpine High-Speed Internet, you can do more, connect more, and experience more, faster. Customers frequently ask, “how much internet speed do I need?” There’s no single right answer. For some customers, a download speed of up to 5 Mbps may work fine. Other households may need a download speed of up to 50 Mbps or more to keep everybody in the family happy. How to Improve the...

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Guttenberg Iowa River Park Drive

There’s a Ripple Effect When You Shop Local

May 5, 2020

When a single stone is thrown in a lake, many ripples form from the impact and expand across the water. That’s similar to the effect you can have in your community when you choose to shop locally. Advocates for Independent Business (AIB) and the Institute of Local Self-Reliance (ILSR) use this ripple concept to convey the shop local message. They also encourage businesses to help spread the word. When you choose locally owned businesses for your shopping, you create a...

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Lara Duff Customer Service Representative

Lara Duff – Faces of the Brand

April 27, 2020

When you meet Lara Duff, you will quickly learn that she has a zest for life, a witty sense of humor, and genuine care for helping others.  Lara is an Elkader, Iowa native and has worked as a customer service representative for Alpine since 2016. When asked what ignites a passion for her work, Lara described, “I like to fix problems and think in different ways or logistically to find solutions.” Her favorite moments with customers are helping them set...

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COVID 19 SmartHub

COVID-19: Ways to Connect

March 16, 2020

There are many ways you can connect with Alpine Communications without coming into the office or leaving the comfort of your home. Please rest assured that all methods are safe and can be a convenient alternative to in-person contact. Support Options: SmartHub — Log in to your SmartHub account to pay your bill or submit a trouble ticket. You can also manage your account 24/7, set up payments, check usage and much more. There is even an easy-to-use app you...

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We Believe Communities Thrive When They Are Connected 

December 11, 2019

I am sure many of you have seen our statement regarding Alpine Communications’ commitment to the communities we serve: “We believe connected communities become thriving communities,” but are curious about what that looks like each and every day. This statement can be best exemplified by comments and stories shared by your favorite Alpine Communications’ staff member. Each week Alpine employees share their most notable success story of the week. I’m confident it will come as no surprise to you that our employees take great pride in being able to assist you in connecting with...

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